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2" Inch Caster Wheels |
August 4, 2021 |
Reviewer:
Fred Aquilina from Vacaville, CA United States
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I have a Chinese 6 chair wrought iron kitchen table set.The caster wheels have a history of losing the ball bearings and the rubber wheels sticking to the stone floor due to their imperfection.They did not hold up to ordinary use. The dealer within a few months was replacing defective casters frequently so he finally provided 12 spares. As I am out of spares, I searched for 24 casters. I searched the internet for casters and of all the possibilities, there was one exact match. But I did not go with that one because I believe I would have encountered the same problem - poor design and manufacture. I happened on VXB website after much research and decided to go with the VXB ones, forsaking design for durability. Upon receipt of the casters, I inspected them to ensure all the bearings were there (no gaps). I did find some with 2 to 3 missing bearings. I called VXB about the missing bearings, and promptly was sent replacements.Now that is customer service. Post to be continued.
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